Website Maintenance and Support

Our website maintenance and support plans give you peace of mind in knowing that your website is going to be running smoothly. Our pricing is competitive and the services that are covered under our plans are extensive.
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With detailed response time reporting checked every 5 minutes, we ensure constant online availability of your website with extensive uptime monitoring.


Whether you need to update the outdated plugin, add a new blog post, add new images or videos, or simply change something on your pages, we got you covered.


We fortify the protection of your website by defending you against any and all potential risks with WordPress security plugin installation and setup.


As website attacks evolve and become ever more sophisticated by the day, it is more important than ever to take measures to protect your websites against hacking and malicious software regularly. Thus, ongoing monitoring of your website is required to ensure that everything is working as it should and to avoid any disruptions to your online presence.

Perfect Web Creations offers a monthly website maintenance service to keep your website up to date and proactively monitor and fix any vulnerabilities. As a part of our ongoing monthly maintenance services, we cover tasks including.

  • Website Edits, Revisions and Updates
  • Uptime monitoring
  • Consultation (maintenance, optimization and performance)
  • Telephone and Email support
  • Hot fixes: (scripts, patches, databases, image/bandwidth theft and other security issues)
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Just like website content requiring regular updates to stay fresh, CMS updates are an essential part of website maintenance. While sticking with the current and familiar CMS might seem like the easier option, remaining with an unsupported or outdated CMS poses significant risks.

If you are using a CMS (content management system) like WordPress, you probably know that this is the most targeted platform when it comes to hacking. The likelihood of an older site getting hacked is a lot greater due to it having less secure coding and modules that are not up to date. Preventing security breaches before they happen is essential. Plugins are the vulnerable point of your website. Having too many or out of date plugins might cause issues, that is why we strongly advise you to make sure that latest bug fixes and security patches are properly installed on your site.

Ready to get started on the website maintenance package?

Our website maintenance and support plans operate on a month-to-month basis, with a specified set of hours dedicated to each month. Get in touch to arrange a free initial consultation.


Website Maintenance & Support FAQ’s

The most frequently asked questions about website maintenance services.

What is website maintenance?

Website maintenance can cover a lot of different things but, in short, it’s the essential upkeep that keeps your website and the platform or CMS it’s running up to date.

A quick website maintenance checklist would include:

  • – CMS updates include:
    • – Security patches
    • – Updating plugins
    • – Fixing anything that might have stopped working as a result of the updates
  • – Cross-browser testing, to ensure the site is working in new and updated browsers
  • – Device compatibility, to ensure the site is working for all supported devices, including new releases
  • – Server-side updates including regular backups
  • – Support, including help with using the CMS
  • – Bug fixing – which can be very important for complex or functional web apps
  • – A guaranteed response time to queries

Can't I do website maintenance myself?

This will depend on the type of website you have and your expertise. If your website doesn’t enable you to do it by yourself, we can suggest you options about converting your website into a CMS (Content Management System).

Why does my website need regular site maintenance?

Maintenance of the website is important to any business, whatever its size. Your website is a worldwide gateway into your business and it can have a big impact on how the value of your product or service is perceived. A well-kept website is important for the service industries in real-time. To attract and retain clients, sustain search engine rankings, and present new content, products, and services to the public all companies need routine website maintenance. Website maintenance is also required to keep the website value over time.

Websites with old content rank lower in listings of search engines. Many search engines, including Google, will scan the “if-modified-since” HTTP header on your page to decide if it’s worth crawling. Failure to make frequent changes could cause you to be pushed in the listings below active competitors, and overtime cost your business.

Is website maintenance billed in one-hour blocks or less?

Website maintenance is billed in one-hour blocks only.

Do you offer any website maintenance warranty?

Perfect Web Creations offers an extensive 30-day website warranty and maintenance policy for the solutions we build and host. If after 30 days you’re not completely satisfied with your new site, we’ll either keep working on it until you’re happy or refund your money, no questions asked.

How long does it take to complete a website maintenance?

Website maintenance is a continuous activity. However, to quantify, it depends on the type of your website, the size of your website, whether it is a native coded website or a CMS-based website, quantum of changes that you have requested, etc. To be more specific, we can confirm the manhours required after freezing the client requirement.

Do we need to sign a contract for website maintenance?

No, we do not ask you to enter any service contract with us and neither are you locked with us for any reason. We provide you monthly maintenance plan and you can simply discontinue working with us by giving us 30 days’ notice for enabling us to surrender your website credentials to you.

Does website maintenance improve search engine rankings?

Yes, timely and relevant web maintenance helps in improving the ranking in the SERPs. New content, clean website, properly indexed pages, appropriate links, relevant meta data attract search engine crawlers to visit your website thereby improving your search engine ranking.